[Update 3/21/25 12:30 PM]
Following the completion of the rebuild and copyback processes on the impacted redundant storage pool, Phoenix project storage performance has returned to normal. Please contact pace-support@oit.gatech.edu if you encounter any further issues.
[Original post 3/19/25 5:00 PM]
Summary: Performance of Phoenix project storage is currently degraded.
Details: Multiple redundant disks failed yesterday and today, and storage is slowed while the redundant pool rebuilds.
Impact: Researchers may experience significant slowness in read & write performance on Phoenix project storage until the process is complete. Conda environments located in project storage may be very slow to load (even if the python script to run is located elsewhere) or fail to activate, while attempts to view project storage files via the OnDemand web portal may time out.
Please visit https://status.gatech.edu for updates and contact pace-support@oit.gatech.edu with any questions.