WHAT’S HAPPENING?
One of the IDEaS IntelliFlash controller cards needs to be reseated. Before reseating the card, we will failover all resources to controller B, shutdown controller A, pull the whole enclosure out and reseat the card. The activity takes about 2 hours to complete.
WHEN IS IT HAPPENING?
Monday, July 8th, 2024, starting at 9 AM EDT.
WHY IS IT HAPPENING?
We are working with the vendor to resolve an issue discovered while debugging controllers and restore system back to a healthy status.
WHO IS AFFECTED?
Users of the IDEaS storage system will notice decreased performance since all services will be switched over to a single controller. It is possible that access will be interrupted while the switch happens.
WHAT DO YOU NEED TO DO?
During the maintenance, data access should be preserved, and we do not expect downtime. However, there have been cases in the past where storage has become inaccessible. In case of storage unavailability during replacement becomes an issue, jobs accessing the IDEaS storage may fail or run without making progress. If you have such a job, please cancel it and resubmit it once storage can be accessed.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
For any questions, please contact PACE at pace-support@oit.gatech.edu.