PACE A Partnership for an Advanced Computing Environment

June 20, 2024

Degraded Phoenix Project Storage Performance

Filed under: Uncategorized — Jeff Valdez @ 10:29 am

Summary: The metadata servers on Phoenix, /storage/coda1, restarted by themselves, with one of them not responding, leading to degraded performance on the project storage file system.

Details: We have restarted the servers in order to restore access. Testing performance of the file system is ongoing. We will continue to monitor performance and work with the vendor to find the cause.

Impact: We have paused the scheduler for now, so you will not be able to start jobs on Phoenix. We will release the scheduler soon once we have verified that storage is stable. Access to project storage (/storage/coda1) might have been interrupted for some users. If you are running jobs on Phoenix and using project storage, please verify that your jobs have not run into any issues. Only storage on Phoenix should be affected; storage on Hive, ICE, Buzzard and Firebird work without issues.

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