Summary: PACE’s IDEaS storage was unreachable early this morning. Access was restored at approximately 9:00 AM.
Details: One controller on the IDEaS IntelliFlash storage became unresponsive, and the resource could not switch to the redundant controller. Rebooting both controllers restored access. PACE is working with our storage vendor to identify the cause.
Impact: IDEaS storage could not be reached during the outage from PACE and external mounts. Any jobs on Phoenix or Hive running on IDEaS storage would have failed. If you had a job on Phoenix running on IDEaS storage that failed, please email pace-support@oit.gatech.edu to request a refund.
Thank you for your patience as we resolved the issue this morning. Please contact us at pace-support@oit.gatech.edu with any questions.