PACE A Partnership for an Advanced Computing Environment

July 24, 2023

Hive Storage SAS Cable Replacement

Filed under: Uncategorized — Jeff Valdez @ 3:13 pm

[Update 7/25/2023 1:04pm]
The SAS cable has been replaced with no interruption on production.

[Update 7/24/2023 3:13pm]
Hive Storage SAS Cable Replacement

WHAT’S HAPPENING?

One SAS cable for Hive between the enclosure and controller for Hive storage needs to be replaced. Cable replacement will take about 2 hours to complete the work.

WHEN IS IT HAPPENING?

Tuesday, July 25th, 2023 starting at 10AM EDT.

WHY IS IT HAPPENING?

Required maintenance.

WHO IS AFFECTED?

Potential storage access outage and subsequent temporary decreased performance to all users.

WHAT DO YOU NEED TO DO?

During cable replacement, one of the controllers will be shutdown and the redundant controller will take all the traffic. Data access should be preserved, but there have been cases where storage has become inaccessible. In case of storage unavailability during replacement becomes an issue, your job may fail or run without making progress. If you have such a job, please cancel it and resubmit it once storage availability is restored.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

For any questions, please contact PACE at pace-support@oit.gatech.edu.

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