PACE A Partnership for an Advanced Computing Environment

July 14, 2022

Phoenix scheduler outage

Filed under: Uncategorized — Aaron Jezghani @ 9:24 am

Summary: The Phoenix scheduler became non-responsive last evening and was restored at approximately 8:50 AM today.

Details: The Torque resource manager on the Phoenix scheduler shut down unexpectedly around 6:00 PM yesterday. The PACE team restarted the scheduler and restored its function around 8:50 AM, and is continuing to engage with the vendor to identify the cause of the crash.

Impact: Commands such as “qsub” and “qstat” would not have worked, so new jobs could not be submitted, including via Phoenix Open OnDemand. Running jobs were not interrupted.

Thank you for your patience this afternoon. Please contact us at with any questions.

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