We’ve continued to have issues with the server, and we’ve now identified a networking issue tied to this server as well as a corrupted OS image.
The networking issue has be rectified, and I am installing a new software image onto this machine as I type this.
Despite the nature of the failure, we have not lost any of your already saved data — the drive units which house the OS are separate from the ones storing your data.
We should have this machine back in about a half hour.