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Campus ESX Incident Impacting PACE services

Posted by on Tuesday, 28 June, 2022

[Update 6/28/22 2:00 PM]

The ESX host issue is resolved, and all PACE services are fully restored. Please contact pace-support@oit.gatech.edu with any questions, or if you encounter further issues.

[Original Post 6/28/22 12:55 PM]

Summary: An issue with an ESX host is affecting multiple campus services, including several PACE services. Open OnDemand and some PACE utilities are currently unavailable. OIT is working to resolve the issue.

Details: The ESX issue affects campus virtual machines, hosting both PACE and other services. Visit https://status.gatech.edu for details.

Impact:

– Open OnDemand websites for all PACE clusters may not load.

– Some PACE utilities may hang, including pace-quota, pace-whoami, and pace-check-queue.

– There may be intermittent unavailability of software licenses.

Thank you for your patience as OIT works to resolve this outage. Please contact us at pace-support@oit.gatech.edu with any questions about the impacted PACE services.