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OIT Network Maintenance 12/18/2019-12/19/2019

Posted by on Monday, 16 December, 2019

To Our Valued PACE Research Community,

We are writing to inform our research community of upcoming maintenance, as follows: 

The Office of Information Technology (OIT) will be performing a series of upgrades to the networking infrastructure to improve the performance and reliability of networking operations. Some of these upcoming enhancements may impact PACE users’ ability to connect and interact with computational and storage resources. We do not expect that this network maintenance to have any impact on currently running jobs.   

12/18/2019 20:00-23:59 (Router Code Upgrade) An upgrade to the software on some routers is scheduled and will include an approximate 30-minute disruption to telecommunication services.  

12/18/2019 20:00 – 12/19/2019 02:00 (Date Center Router Code Upgrade & Routing Engine Upgrade)  An upgrade to the software on multiple devices will impact network connectivity across the main campus of the Georgia Institute of Technology. This disruption will include the CODA Building. 

OIT Technical Teams will be actively monitoring the progress of upgrades during the maintenance windows described above. These teams will be providing ongoing communications to student, faculty, and staff members of the Institute. A central location for progress communications will be available at http://status.gatech.edu 

Issues during the upgrade may be reported to the OIT Network Operations Center at (404)894-4669. 

We do not expect any impact on running jobs and no changes to the PACE computational and storage resources are part of this OIT Network maintenance. 

Thank you for your time and diligence,

PACE Outreach and Faculty Interaction Team

OIT Planned Maintenance

Posted by on Wednesday, 25 September, 2019

The OIT Network Services team will be performing a software upgrade on our campus Carrier-Grade NAT (CGN) appliances this week – see OIT Status for a full description. The affected subnet is the out of band management of the Hive/MRI servers; additionally, only internet-bound connections are being serviced. As such, no failures are expected for users of the Hive/MRI servers. Nonetheless, if you encounter connectivity issues to Hive resources, please do not hesitate to contact pace-support@oit.gatech.edu for assistance.