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Some PACE accounts temporarily disabled

This entry was posted by on Friday, 22 July, 2016 at

Some of our uses will not be able to login to PACE clusters after the maintenance day due to ongoing scratch data migration process. Here are the details:

One of the tasks performed during this maintenance day (http://blog.pace.gatech.edu/?p=5943) was to deploy a new fileserver to serve the “scratch” storage.

The new system is now operational, however the scratch data for some of the accounts are still in the process of migration. We temporarily inactivated these accounts to prevent modifications to incomplete data sets. The submitted jobs by these users are also held by the scheduler. Once the transfer is complete for a user, we will enable the account, release user’s jobs, and send a notification email. Currently we have no means to estimate how long the migration will take, but we are doing all we can to make this process go as quickly as possible.

If you are one of these users and need any of your data urgently, please contact us pace-support@oit.gatech.edu. All of your data are intact and accessible by us. We will try to find a solution for delivering the data you need for your research.

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