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Login Problems, current situation

This entry was posted by on Thursday, 6 June, 2013 at

The Panasas fileserver (scratch storage) crashed today while recovering from a hardware problem. This causes the headnodes (that mount Panasas) to hang, and they are not accessible via SSH now.

We do have a way to disable Panasas and give you access to headnodes right away, without the panasas storage. However, doing so will crash all of the jobs using the scratch space. We do not want that, especially considering that some jobs have been running for days.

We are now running a filesystem check on the system, which will take 3 to 4 hours. This is required to prevent data corruption. After this process, Panasas should recover and the jobs will continue running. At the point, the headnodes will become accessible again.

If you urgently need to access your data in your home or project directories, please contact us at pace-support@oit.gatech.edu. We might be able to help you access your files via a headnode that does not mount Panasas.

The filesystem check has been running for 40 minutes and current at 26% (by 12:25pm EST).

Thank you once again for your understanding and patience, and we apologize for this inconvenience,

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