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Network outages across the GT campus

Posted by on Thursday, 1 August, 2019

On the morning of August 1, 2019, a distribution router in the Rich data center failed around 9:22 AM, producing network outages across the GT campus. This outage included the single sign-on server, which prevented login authentication to numerous systems across campus, including PACE. OIT has identified the issue, and connectivity was restored around 9:50 AM, but issues remain.

Logins to PACE should now be possible, though intermittent issues may remain. Running and queued jobs should be unaffected. Please contact us at pace-support@oit.gatech.edu if you have any questions or persisting issues. The login failures also affected our access to view user help requests, and we apologize for any delay in responding to requests this morning.

For details on the OIT issue, please visit the link below.

https://status.gatech.edu/pages/incident/5be9af0e5638b904c2030699/5d42eda56788b204bf9f11d4

We apologize for the inconvenience.